Manager Tools (Free subscription) | 05/11/2008
This show describes a couple of simple techniques to help you remember people’s names. Whether we like it or not, other people are part of our professional lives. And, as Dale Carnegie sagely noted, “A person's name, to that person, is the sweetest and most important sound in any language.” But how to remember [...]
Manager Tools (Free subscription) | 05/05/2008
This podcast is the second of two on the subtleties associated with being interviewed during a meal.
Manager Tools (Free subscription) | 04/28/2008
This podcast details all the subtleties associated with being interviewed during a meal. We have NO EXCUSE for why we didn't do this podcast 2 years ago. We get this question all the time, so much so that we’re making it part of the standard weekly show rather than restricting it to the interview tool. [...]
Manager Tools (Free subscription) | 04/21/2008
This cast updates one of our most popular casts Your Resume Stinks [October 31, 2005] with learnings from our community and some timely recommendations regarding recent trends. And, in this cast, we make a very exciting New Product Announcement!
Manager Tools (Free subscription) | 04/13/2008
This cast describes a technique for measuring your team and/or organization’s ability to recognize talent. Many managers mistakenly fail to connect the process of hiring with the later successes and failures of the organization. When someone doesn’t work out, particularly if it’s 3-5 years after they were hired, very few managers think that the problem [...]
Manager Tools (Free subscription) | 04/07/2008
This cast explains how to capture interview results in a fast and simple meeting. One of the things we have learned over the years is that bad hiring is easy, and good hiring is hard. It’s easy to hire someone who isn’t going to work out – just do one interview, don’t dig for details, [...]
Manager Tools (Free subscription) | 03/30/2008
This cast describes how to give feedback about your employees’ attire. Mark once was asked to adjudicate a discussion between two managers (one new, one experienced). The issue? “Should a manager give feedback about the clothes an employee is wearing?” Mark sided with the manager who said no, you shouldn’t. If you’re surprised, listen in!
Manager Tools (Free subscription) | 03/23/2008
In this cast, we share the First Rule For New Managers: the most important recommendation for someone taking over a team. We have been asked hundreds of times for guidance on what to do as a new manager, and we’re finally ready to start rolling out this series of casts. This first cast will probably [...]
Manager Tools (Free subscription) | 03/16/2008
This cast explains our rationale for why Delegation is the 4th Member of our Management Trinity. Ah, the FOURTH member of the Trinity. We did this for two reasons – one, to make it easier to remember. Two, because you simply cannot grow an organization profitably without Delegation. You can grow the profitability of [...]
Manager Tools (Free subscription) | 03/10/2008
This cast describes the role of Coaching in the Management Trinity, and makes a KEY recommendation regarding development of directs and performance management. This week, we cover the Coaching Model's inclusion in the Management Trinity. It's BY FAR the least used of the Trinity. That's too bad, because it only takes 5 minutes a [...]
Manager Tools (Free subscription) | 03/02/2008
This show describes the The Feedback Model's inclusion in the Management Trinity. We continue here our recent theme of revisiting the high level rationale and actions involved in the Management Trinity. In our discussion of feedback, we talk about the basics, of course: What the Feedback Model gives the effective manager, and how the effective [...]
Manager Tools (Free subscription) | 02/25/2008
This cast begins our series on the the Management Trinity, and our reasons for each of its three (four) components: One on Ones, Feedback, Coaching and Delegation. We’ve talked about the Management Trinity for nearly three years, but we’ve never really laid out specifically how and why it works. The best managers we know [...]
Manager Tools (Free subscription) | 02/17/2008
How can you have a great One on One with your boss? How can you get the the most out of the most valuable recurring communication investment you make? This is an important question … and it seems that a lot of managers DO NOT ask it. Some of the managers who [...]
Manager Tools (Free subscription) | 02/11/2008
This cast explains how to introduce one person to another in social and business settings. We surprised some of our members a couple of years ago when we included podcasts on how to attend a party, and how to introduce oneself to someone else. Some saw this as “etiquette”, which the modern business world had, [...]
Manager Tools (Free subscription) | 02/03/2008
This cast simply lays gives numerous examples of Manager Tools’ ‘MT Goals': Goals that are Measurable and Time-Based. Our MT Goals 3-part cast generated a great deal of enthusiasm. A lot of managers are thinking right now about what their goals are or will be for this calendar year. And, a lot of managers [...]
