Feedback on Altrec

Epinions

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  Where to begin...I purchased a CHISTMAS gift for my boyfriend in December and my gift was supposed to have arrived early January. It is now February 15th and I have not received my order. After 10 calls to the company, I found out that - Note : 5
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  ordered a wheeled backpack. it was delayed. when i called to inquire they assured us that all is on track, "it just takes a little bit of extra time to ship, but will arrive by the last day specified in the delivery window." they repeated - Note : 5
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  Great products but incredibly lame customer service; glitches on the website, sent a gift card without my authorization, charged my card without notifying me; made it seem like my problem, not theirs, after they admitted to "glitches" on the website. I - Note : 5
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  I've bought only two things through Altrec and those will be my last purchases. Each one was very SLOW to arrive and delivery dates changed on both products. Weeks went by and I finally called only to find out that it had "arrived" in their warehouse, - Note : 5
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  I have to agree with others when it comes to Altrec's "return policy". It's lousy compared to many other online retailers these days. When selling shoes and apparel, alternative online retailers have learned what many local retailers already know, which - Note : 5
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