Feedback on Land's End

Lands End has always been a great customer service company. I have bought their shirts and touted them to many for more than 2 decades--now, however, they have apparently been overrun by the Sears mentality--forget quality. After owning - Note : 0
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Lands End has always been a great customer service company. I have bought their shirts and touted them to many for more than 2 decades--now, however, they have apparently been overrun by the Sears mentality--forget quality. After owning - Note : 4
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I have been buying Lands End clothing for a few years now and am very impressed with the quality of the products. However an ongoing issue has left me not wanting to deal with this company again.Every time you place an order you are - Note : 0
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I have been buying Lands End clothing for a few years now and am very impressed with the quality of the products. However an ongoing issue has left me not wanting to deal with this company again.Every time you place an order you are - Note : 4
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I have been a loyal customer of Lands' End for thirty years, but all good things come to an end. It seems that the quality of the clothing declines with each purchase, and has over the last several years. Lately my frustration is out of stock items. - Note : 0
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Clothes for the Spring. Got them FAST (and free shipping). Great merchandise, but had to return one itme that just didn't hit me right. Was able to just put it in the mailbox (free shipping back too), and got a credit within 3 days! that's customer service. I would shop here again - Note : 5
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Lands End has always been a great customer service company. I have bought their shirts and touted them to many for more than 2 decades--now, however, they have apparently been overrun by the Sears mentality--forget quality. After owning probably 200 traditional cotton oxford shirts, they discontinued the item--their most classic and from my viewpoint highest value item. I would buy 10-20 t a time and they withstood multiple dry cleanings--well more than the average shirt. Now, all they carry is... - Note : 2
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I have been a loyal customer of Lands' End for thirty years, but all good things come to an end. It seems that the quality of the clothing declines with each purchase, and has over the last several years. Lately my frustration is out of stock items. I received a catalog just today, got online, and the items I want are out of stock. To be fair, the catalog was the "For Our Best Men's Customers, Special Sale Edition." I guess the sale was so good that those that got their catalogs before I did,... - Note : 2
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We have been customers of Lands End for about 18 years. Over the last couple of years, we have noticed the prices increasing 35% to 40% (but they are offering free shipping! -- How stupid do the CEO's think Consumers are?). When we first Read full review... I would not shop here again - Note : 0
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I ordered my daughter's swim suit from the summer clearance sales. We have used it 3 or 4 times over the winter, and it is completely faded. The background has gone from a nice, rich lavendar color, to a sickly looking white. When I contacted Read full review... I would not shop here again - Note : 1
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