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Feedback on REI

You can find on this page every reviews and feedbacks we have found about REI. Those user opinions will help you to better known this merchant.

REI

REI

Note : 5 / 5
Feedback count : 3038
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United States
user opinions
  • Shopping.com

    • Note

      We had a bad storm coming in so I ordered some gear to "arrive" 2 days before the snow hit. REI shipping estimator said it would get there in 2 days. 1 week later, and they're telling me it might get in here anytime in the next week (after the original week). REI customer service representative kept blaming the weather, but the facts from fedex are REI didn't give it to the shipper for 2 days, and when they did they sent it 10 day shipping when they advertised it as 2 day shipping. They tried... - Note : 1
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    • Note

      We had a bad storm coming in so I ordered some gear to "arrive" 2 days before the snow hit. REI shipping estimator said it would get there in 2 days. 1 week later, and they're telling me it might get in here anytime in the next week (after the original week). REI customer service representative kept blaming the weather, but the facts from fedex are REI didn't give it to the shipper for 2 days, and when they did they sent it 10 day shipping when they advertised it as 2 day shipping. They tried... - Note : 1
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    • Note

      I bought a REI brand backpack from their online Outlet. By the end of two months of using it on a trip, one day at an airport I found out the buckle to the front of waist was missing. The strip was so thin that the buckle just fell off. Most of time Read full review... I would not shop here again - Note : 1
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    • Note

      I bought a REI brand backpack from their online Outlet. By the end of two months of using it on a trip, one day at an airport I found out the buckle to the front of waist was missing. The strip was so thin that the buckle just fell off. Most of time Read full review... I would not shop here again - Note : 1
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    • Note

      I purchased 2 pairs of Vibram Five Fingers Finger, KomodoSports and Seeya. Both were too long so I sent them back by mail since there is not a physical store in my state. The Komodos had a size smaller available but the Seeyas had to be exchanges for a Read full review... I would shop here again - Note : 3
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