Feedback on Woodwind & Brasswind

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  I have purchased the electric cello strings sold by Woodwind and Brasswind as described on Amazon. On delivery to the luthier it was discovered these strings are not actually cello strings. I have spoke with customer service at Woodwind and Brasswind. It seems the store could careless about the fact they are misleading the public by listing these strings as cello strings. They are not willing to return or exchange these strings for the actual cello strings they mislead me to believe I was... - Note : 1
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  I orded a sax gig bag & 2 boxes of reeds via phone to take a advantage of a 20% discount special. The notice stated that we had to order by phone. The man who took the order seem to have an attitude or just did not care about helping with Read full review... I would not shop here again - Note : 1
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  I wanted to exchange cello strings, which I bought in July. I send back the wrong strings per regular mail to save additional costs. I called 5 times, emailed 3 times about the order. I was told that the strings never arrived in their warehouse. I ask for a supervisor and was told he would call me back. Nobody ever called me. One of their customer service persons was extremly rude, telling me it is all my fault, because I didn't use a trackable mail service. After the 4th email, telling them... - Note : 1
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  I would avoid doing any business with them if at all possible. They are linked to a scam in eBay. The eBay merchant’s name is 35redluvr and they were selling music gear through WWBW. The items were sold for great prices especially the Gibson Guitars. The items were shipped from WWBW. Most of the buyers never received their items because the shipments were recalled, and as of right now they are holding on to both the customer’s money and equipment. When called and confronted about the situation... - Note : 1
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  What a horrible on-line experience! They told me that the cello stand was available when I ordered on December 1. Nothing was shipped, but my account continued to show that the order was being “processed”. Ten days before Christmas I contacted them because it was supposed to be a gift from Santa. NOW they told me it was backordered. So my daughter only got a picture of the cello stand on Christmas Day. Then 2 weeks AFTER Christmas, I went to check the on status again, and my account says it was... - Note : 1
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