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Alanah passed along a Twitter update from a Comcast representative named Frank Eliason regarding the whole Center Ice fiasco from yesterday: “Bandwidth is due to the limits on space in the wire not purchasing anything” Well, yeah, I’m aware of that. But the point seems to be that if you’re (Comcast, not you Frank) buying up older cable systems that DON’T have the appropriate bandwidth due to...
Here's a unique Comcast customer support success story using twitter and qik . I contacted Frank Eliason, Comcast Director of Digital Care, @comcastcares on twitter, after being unhappy with the support I was getting from Comcast. Someone from headquarters was calling me on the phone and relaying instructions to me from the Comcast/TiVo support people. I was frustrated because the suggestions...
... in 1812, when a massive blue stone of 45.54 carats turned up in London in the hands of Daniel Eliason, a diamond merchant. Until now, Henry Philip Hope, a City banker, only appeared as the diamond's owner in 1839. The lead casting now links Hope to the plundered diamond, which was originally bought in the 17th century by Jean-Baptiste Tavernier, an adventurer, from the ruler of Golconda,...
... next Sunday, Scott Monty from Ford was trying to drum up support for the auto industry. And Frank Eliason aka ComcastCares on Twitter seems to be helping out all the time. In the U.S., most workers have been employed for the past 80 years under a mental model of working five days a week, eight hours a day. Working outside of those limits tends to create dissonance with the concept of work-life...
