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Today's bit of Marketing, Customer Experience, Design & Product Development advice comes from the archives of Kathy Sierra 's blog: "Your job is to anticipate... To give them what they want and/or what they need just before they have to "ask" for it - to be surprising yet self-evident at the same time. If you are too far behind, or too far ahead of them, you create problems, but if you are right with...
I had an eye-opening experience the other night and it reminded me how important it is to open up real conversation with your customers. It’s so exciting how tools like Qik and Seesmic are encouraging this. I saw this tweet from Kathy Sierra, which piqued my interest to go see what was Gary Vaynerchuk was up [...]
Paul started an office pick-up soccer game. It's been giving us a mid-day rush, that feeling of being physically worked, but mentally thrilled. I recall pickup games in college bing like that. Makes me think about Kathy Sierra’s recent talk about getting in the flow to get out of the jumble and thus back into [...]
Catching up post-JavaOne, I was glad to have gone a bit outside my usual core Java SE track sessions on Thursday evening by attending "Writing the Next Great Java™ Technology Book." Moderated by book editor Greg Doench, the panel of distinguished authors, Brian Goetz, Josh Bloch, Kathy Sierra, and Bert Bates, gave advice ranging from why to start writing a book to how to complete one. Below are my...
Previously we’ve talked about creating software that makes people better on what they're doing. Kathy Sierra has been a long term activist on this subject. How we get passionate about software that makes us better at our work, that is why I for example love Keynote, or a certain interest or hobby. Joshua Porter has a [...]
Josh and Adam sat down with Kathy Sierra to talk about creating passionate users, building web apps, and tasty planner . This edition of The Web 2.0 Show is brought to you by the Web 2.0 Expo in San Francisco , with special thanks to Janetti Chon Click here for show notes. Download Podcast
As an educator who began a high school book club blog this year in Ontario, I have generally been pleased with the results. The quote from Kathy Sierra's site is a good one, however, "The more you use your reins, the less they'll use their brains." A teacher moderated blog is necessary to raise the literacy bar, but too much structure may dampen the latent enthusiasm within students to write.
No subpoenas! No mental health diagnoses! Little character assassination and absolutely no death threats! Just plain old fun and good old rock ‘n roll! Technorati Tags: kathy sierra, no hard feelings, defamation, deprivation of income, pain and suffering, steal your face, who’s your uncle
Cognitive Seduction 4.0: 20 ways to woo our users Kathy Sierra, Creating Passionate Users For this panel, I’ll admit my notes were a bit patchy and I relied on a few other ppl's notes to improve them. I was too mesmerised by Kathy's talk to worry so much about notes. But read on anyways… I’ve also borrowed a [...]
I hadn't really thought about it — in fact, I had to login to see when my I posted my last diary — but it's been almost a year since I posted over at Daily Kos. I didn't make an announcement about it at the time. It was more of personal decision. After the Kathy Sierra [...]
Kathy Sierra’s session, as you can expect was great. She’s a talented speaker, and has good stuff to say. She did, however, assume that most people in the audience had heard lots of her presentations in the past - so she went really fast, and at some of the points below simply said “you've heard [...]
Overall the conference was a pretty cool experience. We got to meet a lot of new people and learn a couple things along the way. See our coverage Kathy Sierra Keynote Probably the best of all the talks we went to. She really does a great job presenting information and is really entertaining to watch. Jason Fried [...]