Ben Popken



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How to Communicate During a Crisis

Shabbir Safdar is giving tips about how to monitor and deal with a crisis online. Content that gets posted online stays online. Forever. If Google sees it as the most relevant content it will still be there years later. You can move it off page one by posting lots of positive content. Ben Popken’s (Consumerist.com) 3-step systen for fixing a [...]

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How to Communicate During a Crisis

Shabbir Safdar is giving tips about how to monitor and deal with a crisis online. Content that gets posted online stays online. Forever. If Google sees it as the most relevant content it will still be there years later. You can move it off page one by posting lots of positive content. Ben Popken’s (Consumerist.com) 3-step systen for fixing a [...]

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Big retailers have differing sales approaches

Big retailers have differing sales approachesBY RICHARD MULLINSExpect some up-close and from sales employees when you walk in the door of an retailer.They're paid 100 percent on commission. If you don't buy something, they aren't earning."Hey, one of people's biggest complaints is that it's impossible to get any service on the floor in stores," said Ben Popken, managing editor of the Web site...

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Jimmy Dean's shrinking sausage gets complaints

Ben Popken at the Consumerist has a recording of a rather peeved Jimmy Dean consumer who is ticked off by the sausage shrinkage from 16 oz to 12, at the same price . It doesn't get full of cursewords until the very end of the call, where the man thinks he has hung up and goes to cuss Jimmy Dean out to his family, who all agree that 12 oz sausage ain't gonna feed 600 pound of men. Lets see how...

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Last Night a Door Guy Saved My Life (to a third party database)

Okay it was over a week ago really, but I think I can be afforded some poetic license for the sake of an Indeep reference. The Internets Celebrities had been invited by Checkmate co-star Ben Popken to attend the first Consumerist meetup, show some of our videos and talk to the crowd. The event was indeed a “ great success ” as we definitely won over some new fans that night. Meanwhile,...

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A wary buyer's guide to holiday shopping

... biggest complaints is that it's impossible to get any service on the floor in stores," said Ben Popken, managing editor of the consumer advocacy Web site . "Maybe this will make the employees actually pay attention to the customers for once."Costco, by contrast, has salaried employees. They're paid the same whether they help you buy that $1,000 high-definition TV or tell you to come back...

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Bloglines Feed Fixed, May Need To Resubscribe

If you read us through Bloglines, you may have noticed our feed didn’t update after November, 16th. Readers report it working now. Personally, we we had to unsubscribe and resubscribe to show the new posts. Give it a whirl, and as they say, y’all come back now, ya hear? — BEN POPKEN Link [...]

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RSS RSS Double Double Wonkiness Wonkiness

If you read Consumerist via RSS feeds, you may have noticed double posts and general wackitude lately. We’ve received several emails from you, and our tech team is on it, lickity split. Sorry for the inconvenience! Should be fixed relatively shortly. — BEN POPKEN Link to the original site