Peter Martin (Free subscription) | yesterday
Westpac's retail chief Peter Hanlon lost his job Monday. Gail Kelly announced she was moving on to a new position - group executive, people znd tranzformation. He moves February 1 . Good luck to him. That night he sent an email to staff - the "bananas" email. Julian Lee has the story in the Herald, along with the " bananas video " he attached. This is the man who...
The Age (Free subscription) | 12/07/2009
ARE we living in a parallel universe? As Westpac customers continue to reel over the bank's decision to raise home loan rates more than the rest of the banking sector, Gail Kelly was talking up the importance of customer service and the bank's commitment to relationships and reliability.
Courrier Mail (Free subscription) | 12/07/2009
WESTPAC chief executive Gail Kelly yesterday announced a revamp of her senior executive team.
ZDNet (Free subscription) | 12/07/2009
... The first phase of Westpac's transformation has now been completed, according to Westpac's CEO Gail Kelly also speaking today. This phase had a strong focus on integration with St George and forming a strategy for technology over the next five years. The bank still has $203 million from its $349 million total to spend on its IT integration with St George. As yet, it has spent $146...
Peter Martin (Free subscription) | 12/01/2009
... backlash from their customers and from the community generally." Westpac's chief executive Gail Kelly was unavailable to respond to Mr Swan. Speaking at 5.45 pm a spokeswoman Jane Counsel said Ms Kelly was at a dinner and uncontactable. "This is bank bashing, isn't it?" she said before promising a response from the bank's group executive in charge of retail and...
