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  • BAM- Customer Service Done Right- Review
1Vote!

BAM- Customer Service Done Right- Review

Sort by chrisbrogan.com (Free subscription) - 11/07/2009 - YouTube

BAM- Video Book Review

Review over at http://www.chrisbrogan.com


+Vote!

BAM- Customer Service Done Right- Review

Sort by chrisbrogan.com (Free subscription) - 11/07/2009

I started out in customer service. Lots of people passionate about social media have some customer service in their background. That’s why I really got into Barry Moltz’s and Mary Jane Grinstead’s book BAM!: Delivering Customer Service in a Self-Service World (amazon affiliate link). It’s a very readable book, broken into very useful chunk, with [...]